Tanjo Foods · Terms

Terms & Conditions

The basics of shopping with Tanjo Foods. By browsing our site or placing an order, you agree to these terms.

Last updated 9 July 2026
At a Glance
→Prices are in ₹ (INR) and inclusive of applicable taxes.
→An order is an offer; it's confirmed once we message you.
→All payments are processed in INR via Razorpay — we never store your card details.
→Homemade goods vary slightly batch to batch.
01

About Us

This website tanjofoods.in is owned and operated by Tanjo Foods & Products (trading as Tanjo Foods). Throughout the site, the terms “we”, “us”, and “our” refer to Tanjo Foods & Products. By browsing the site or placing an order you agree to be bound by these Terms & Conditions, together with our Privacy Policy, Return & Refund Policy, Cancellation Policy, and Shipping Policy, all of which are incorporated here by reference. If you do not agree with any part of these terms, please do not use the website.

  • •Business name: Tanjo Foods & Products
  • •Trading name: Tanjo Foods
  • •Registered address: No. 33, Ground Floor, Eliz Residency, PNR Layout, Sungam, Coimbatore, Tamil Nadu, India
  • •Website: tanjofoods.in
  • •Email: tanjofoods@gmail.com
  • •Phone: +91 95001 61963
02

Products We Sell

We sell homemade pickles, masala powders, chutneys, and rice mixes, prepared in small batches and sold online through tanjofoods.in.

✓All products are homemade / artisanal and may have minor natural variations in colour, taste, and texture between batches.
✓Product images are for illustrative purposes only; actual packaging, colour, and appearance may differ slightly.
✓We make every effort to display accurate weights, ingredients, and descriptions, but typographical errors may occasionally occur.
✓We reserve the right to correct any errors, limit quantities, or discontinue any product at any time without notice.
03

Eligibility & User Responsibilities

By using this website you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian, and that the information you provide is accurate and complete.

✓You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
✓You agree to provide an accurate, current, and complete delivery address and contact details at checkout.
✓Tanjo Foods & Products is not liable for non-delivery, delays, or loss resulting from an incorrect or incomplete delivery address provided by you.
✓You agree not to use the website for any unlawful, fraudulent, or abusive purpose, or in any way that could damage, disable, or impair the site or interfere with any other user’s use of it.
✓Please review your order and delivery details carefully before confirming payment.
04

Pricing & Payment

✓All prices are listed in Indian Rupees (₹ / INR) and are inclusive of applicable taxes unless stated otherwise.
✓Prices are subject to change without notice. The price displayed at the time of order confirmation is the price you pay.
✓All transactions are securely processed in INR via Razorpay (UPI, Credit/Debit cards, Net Banking, and Wallets).
✓Payment card and banking details are handled entirely by Razorpay on their PCI-DSS compliant infrastructure — we never receive or store your full card or banking credentials on our servers.
✓Payment must be completed and confirmed before your order is processed and dispatched.
05

Orders & Order Confirmation

✓Placing an order constitutes an offer to purchase — it does not by itself guarantee acceptance.
✓A contract of sale is formed only after you receive an order confirmation message or email from us.
✓We reserve the right to refuse or cancel any order at our sole discretion (e.g., stock unavailability, pricing errors, suspected fraud, or payment issues).
✓If we cancel an order for which you have already paid, a full refund will be issued to your original payment method.
06

Shipping, Cancellations & Returns

Delivery timelines and charges are covered in our Shipping Policy. How cancellations, returns, and refunds are handled is set out in our Cancellation Policy and Return & Refund Policy. These policies form part of these Terms & Conditions.

07

Intellectual Property

All content on this website — including text, product descriptions, photographs, graphics, logos, brand names, recipes, page layout, and the compilation of all content — is the property of Tanjo Foods & Products or its content suppliers and is protected under Indian and international copyright, trademark, and other intellectual property laws. The “Tanjo Foods” name and logo are trademarks of Tanjo Foods & Products. Without our prior written permission, you must not:

✕Republish, redistribute, or publicly display material from this website
✕Sell, rent, sub-license, or commercially exploit material from this website
✕Reproduce, duplicate, copy, or create derivative works from material on this website
✕Use our trademarks, branding, or recipes in a way that is likely to cause confusion

You are granted a limited, non-exclusive, revocable licence to access and use the website for personal, non-commercial purposes only.

08

User Reviews & Content

If you submit product reviews, ratings, images, or other content, you remain responsible for it and confirm that it is truthful, is your own or you have the right to share it, and does not infringe anyone’s rights or contain unlawful, defamatory, offensive, or misleading material. You grant Tanjo Foods & Products a non-exclusive, royalty-free, worldwide right to use, display, reproduce, and moderate such content in connection with our business, and we may edit or remove any content we consider inappropriate at our discretion.

09

Website Availability

We strive to keep the website available and running smoothly, but we do not warrant that it will be uninterrupted, timely, secure, or error-free. Access to the website may be suspended, restricted, or withdrawn temporarily and without notice for maintenance, upgrades, or reasons beyond our control. We will not be liable if the website is unavailable at any time or for any period.

10

Disclaimer

Our products are homemade food items. While we prepare them with care and maintain hygienic practices, they may contain or come into contact with common allergens such as mustard, sesame, nuts, gluten, or dairy. Please read the ingredients and check with us if you have any allergy or dietary concern before consuming. The website and all products and information on it are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, except those that cannot be excluded under applicable law, including the Consumer Protection Act, 2019.

11

Limitation of Liability

To the fullest extent permitted by law, Tanjo Foods & Products, its owners, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill arising out of or in connection with your use of the website or the purchase or use of our products. Our total liability for any claim arising out of an order shall not exceed the amount actually paid by you for that order. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable Indian law.

12

Force Majeure

We shall not be held responsible for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control — including but not limited to acts of God, natural disasters, floods, fire, epidemics or pandemics, government restrictions or lockdowns, strikes, civil unrest, power or internet outages, or failures or delays by couriers, payment gateways, or other third-party service providers.

13

Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them are governed by and construed in accordance with the laws of India, including the Indian Contract Act, 1872, the Consumer Protection Act, 2019, and the Information Technology Act, 2000.

14

Jurisdiction & Dispute Resolution

In the event of any dispute, the parties shall first attempt to resolve the matter amicably through good-faith discussion. Any dispute that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the competent courts in Coimbatore, Tamil Nadu, India.

15

Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our practices, products, or legal requirements. Any changes will be posted on this page with an updated “Last updated” date and take effect as soon as they are posted. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms, so please review this page periodically.

16

Grievance Officer

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of our Grievance Officer are provided below. You may contact the Grievance Officer for any complaints or concerns regarding your order, our services, or content on this website, and we will acknowledge your complaint within 48 hours and endeavour to resolve it within one month of receipt.

  • •Designation: Grievance Officer, Tanjo Foods & Products
  • •Email: tanjofoods@gmail.com
  • •Phone: +91 95001 61963
  • •Address: No. 33, Ground Floor, Eliz Residency, PNR Layout, Sungam, Coimbatore, Tamil Nadu, India
17

Contact Information

Questions about these Terms & Conditions? Email us at tanjofoods@gmail.com or call +91 95001 61963 and our team will be glad to help. You can also reach us through our Contact page.

Questions about our terms?

We keep things simple and fair. If anything's unclear, just ask.

✉ tanjofoods@gmail.com